Website Terms

This page provides information about who we are and the legal terms and conditions that may apply to your use of the Tickle and Delight website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.

This website is owned and operated by Tickle and Delight, a business registered in Australia.

ABN: 13360163430. Our main contact address is PO BOX 7652, Bondi Beach, NSW 2026

Unless we say otherwise, we use the terms “Tickle and Delight”, “Tickleanddelight.com”, “Tickle & Delight”, “we”, “us” and “our” on this page to refer to Tickle and Delight (including throughout the Website Privacy Policy and Website Terms).
These website terms together with the documents referred in them (“Website Terms”) apply to your use of the Tickle and Delight website at www.tickleanddelight.com (the “Website”). You must read these Website Terms carefully. We recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you should not use this Website.

USE OF THIS WEBSITE

You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:

  • Copy, reproduce, use or otherwise deal with any content on the Website;
  • Modify, distribute or re-post any content on the Website for any purpose;
  • Use the content of the Website for any commercial exploitation whatsoever.

PASSWORD/ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Tickle and Delight shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.

OWNERSHIP OF RIGHTS

All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Tickle and Delight. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.

You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.

AGE RESTRICTIONS ON PURCHASE

The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals under the age of 18. If you are underage, you must not attempt to order these products or services through the Website.

ACCURACY OF CONTENT

To the extent permitted by applicable law, Tickle and Delight disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Tickle and Delight.

OTHER LEGAL NOTICES

There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy govern your use of this Website.

ENTIRE AGREEMENT

These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

APPLICABLE LAW AND LANGUAGE

These Website Terms are governed by Australian Law. Any matter that arises from your use of this website shall be governed by the laws in force in Australia and subject to the exclusive jurisdiction of the Courts of Australia. All contracts shall be concluded in English.

CHANGES TO THESE WEBSITE TERMS

We reserve the right to change and update these Website Terms from time to time. Any updates made to this policy will be posted on this page and where appropriate will be notified to you by email. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.

PURCHASING FROM THE WEBSITE

Whenever you use this Website to order any Tickle and Delight product, our Website Terms will apply to your use of the Website in addition to our Privacy Policy and Returns Policy.

PRODUCT DESCRIPTIONS

Tickle and Delight has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:

  • Orders will only be accepted if there are no errors in the description of the goods and their prices as advertised on this Website
  • All prices are displayed in Australian Dollars $ inclusive of GST where applicable
  • Packaging may vary from that shown on the Website
  • The sizes shown on the Website are approximate only and may vary slightly
  • Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
  • All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.

ACCEPTANCE OF YOUR ORDER

Please note that completion of the online checkout process does not constitute Tickle and Delight’s acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.

If you supplied us with your email address when entering your payment details (or if you have a registered an account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.

All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. Orders paid by direct deposit will be dispatched once funds are showing in account. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.

DELIVERY INFORMATION

Standard delivery across Australia – $10.99

Standard delivery to New Zealand – $25.00

International Orders – $35.00

 

Orders are usually dispatched within 48 hours and are sent via Australia Express Post. Orders are usually delivered within 5-7 working days from dispatch. Orders paid by direct deposit will be dispatched once funds are showing in our account.

If no-one is available to accept delivery, Australia Post will take your parcel to the nearest post office for collection at a later date. Goods can be delivered to Australian PO Boxes. Tickle & Delight is unable to accept responsibility for lost orders if incorrect address details are provided.

International Shipping is via Air Mail and usually arrives within 10-30 working days from dispatch. Tickle & Delight does not accept any responsibility for customs delays, duties or taxes that may apply. Customers are advised to contact their local customs office in regard to any relevant duty that may apply when the order arrives.

We understand that intimacy and privacy is important to our customers. All products are placed in discreet outer packaging that bears no reference to the contents or to Tickle & Delight. We will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please the delivery section of our website.

Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the address specified in your order.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. Tickle and Delight shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.

PROMOTIONS AND PROMOTION CODES

If you have a promotional code, you need to enter this into the box on the ‘My basket’ page. You can find this box towards the bottom of the page, near the order total. It says: You must be registered with Tickle and Delight and logged in when placing your order, to receive this promotion. Promotional codes can be used once only per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other Tickle and Delight offers. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.

Promotional codes remain the property of Tickle and Delight (www.tickleanddelight.com), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not be available to Party Organisers.

We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any 3 for the price of 2 item choice will always give you the cheapest item free. Please note: If you buy on a buy three get one free promotion, or any discounted multiple offer, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order.

PAYMENT

Unless otherwise stated, all prices quoted are inclusive of goods and services tax (GST) where applicable. All prices and orders are displayed and processed in Australian dollars (AUD). We only accept payment in Australian Dollars (AUD). Customers outside Australia will be billed in AUD. We accept the following methods of payment : Visa/Mastercard, payments via Direct Deposit and PayPal.

PAYMENT SECURITY

We use Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.

ORDER CANCELLATION

Orders may be cancelled only in the instance where the order has not yet been dispatched. You will however be able to return goods in accordance with the Returns Policy. If you cancel your order before the order has been dispatched, Tickle and Delight will refund any money paid by you.

OTHER TERMS AND CONDITIONS

HEN PARTY DEPOSITS

A 50% non refundable deposit is required to secure your party date. Once the party has been booked and the deposit has been paid, changes to the party date/time/location may be accommodated  but this cannot be guaranteed due to other booking commitments.

Balance of payment is required 4 weeks prior to the confirmed party date. You will receive a reminder notice the week the balance payment is due. If the balance payment is not received either on or before the party date Tickle and Delight reserves the right to cancel the party booking in order to accept additional bookings which arise for the same day/date/time as the unpaid party. You will be notified in writing of any cancellation.

All deposits are non refundable.

HOSTING A PARTY

Refer to our Hosting a Party Terms.

You must be female and over 18 years of age to hold a Tickle and Delight Party. All Party guests must be female and over 18 years of age. Unfortunately we do not cater for male guests at Tickle and Delight Parties.

 

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